Shipping policy

At Gleame, we are committed to providing an exceptional shopping experience for our UK customers, including clear and straightforward shipping policies.

Shipping Locations

This shipping policy applies to orders shipped within the United Kingdom.

Delivery Times

Here are our estimated shipping timeframes:

• Order cutoff time: 5:00 PM (GMT), Monday to Friday. Orders placed after this time will be processed the next business day. (GMT) Greenwich Mean Time (London)

• Order handling time: 1 to 2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.

• Transit time: 6 to 8 business days (Monday to Friday). 

Carrier Services

We partner with reliable UK-based delivery services, including:

• Royal Mail

• UPS

• DPD (in select cases)

Shipping Costs

All orders within the United Kingdom qualify for free standard shipping, with no minimum order requirement.

Delivery Issues

If you encounter any issues with your delivery—such as delays, damaged items, or lost packages—please reach out to our customer service team as soon as possible. We’re here to help and ensure your order arrives safely.

Tracking Your Order

As soon as your order has shipped, you will receive a shipping confirmation email with your tracking number.